How much do you know about credit card processing fraud? This is what happens when a scammer gets ahold of your business information. They open a fake processing account in your name, set up some terminals, and funnel funds to their own bank accounts. Here’s what to look for so you can protect yourself.
There’s a lot of competition in the automotive aftermarket these days. There are simple but strategic adjustments you can make to the way your shop does business that will dramatically change the way customers feel about you. Let’s take a look at four key ways you can create a great auto shop customer experience.
The automotive aftermarket is becoming increasingly competitive. Not only is your shop competing with the dealerships and other local shops for customers, you’re also competing for the automotive labor force in your community. How can you attract and retain top automotive talent? Here are four tips to help you do exactly that.
Getting new customers can be easier said than done. Do you know where your customers spend their time, both on and offline? Do you know how to reach them most effectively when they’re in those places? This article will show you how to effectively map the automotive customer journey so you can speak their language.
We want to connect with you as time SPRINGS AHEAD starting Sunday, March 10. Your credit card machine clocks need to be changed to ensure your transaction and batch settings continue to work like normal. We have created a few videos to walk you through changing the time on your machines.
It’s trade show season, which means our team is traveling all over the country in matching shirts. We’ve been going to trade shows for years now, and we’ve definitely learned a thing or two along the way. Here are the top five trade show tips you need to know to have a successful event.
Everyone has a bad day, a bad week, or even a bad month, but if your business slump is dragging on and on, it might be time to take a hard look at some of your business processes. Let’s take a peek at three common culprits when your business is underperforming.
The holidays are right around the corner – scratch that, they’re here! Shipping is perhaps an afterthought for you but a critically important piece of the experience for your customers. Check out our four-step holiday shipping guide.
Last week our team participated in the 2018 SEMA Show in Las Vegas. We’ve had a booth at the SEMA show for the past few years, and it’s definitely become one of our can’t-miss events. If you weren’t able to make it, here are the five big takeaways all automotive aftermarket businesses should know about.
We’re fortunate to partner with many excellent auto shop management software companies to help their customers process payments more efficiently. However, we’re often surprised by how many auto repair businesses still aren’t using an auto shop management software solution in 2018. Here are a few reasons to make the investment today.