Millennials likely represent a significant and growing portion of your customer base. Their spending power is increasing, and if you’re not adjusting your business practices to align with their unique shopping habits, you’re going to start losing them to your competitors who are.
Do you ever feel like you’re working like crazy but getting nothing done? If this describes you, your productivity probably isn’t where it should be. These five productivity hacks will help you make the time you spend at your business as efficient as possible.
In business, every wasted minute translates into dollars lost. Fortunately, there are probably some areas around your shop where you could stand to increase efficiency a bit. This post will cover five common ways to improve auto shop efficiency.
We know that no business owner likes to pay credit card processing fees. Recently we’ve been getting a lot of questions about surcharging, and we understand why. Today we want to focus on the dark side of the surcharging story – sleazy sales tactics.
How many customer touchpoints does your business have? The answer is more than you think. Every time your customer visits your business physically, calls on the phone, or searches on the web, you have the ability to influence their decision making process.
When a customer makes a card-not-present (CNP) transaction at your business (over the phone, ecommerce, etc.), how do you make sure that the transaction is legitimate? The AVS, or Address Verification Service, is one tool you can use to protect your business from credit card fraud online.
Every business owner wants to get ahead of the competition, and chances are you’re always on the hunt for new ways to do just that. Here are five of our favorite business growth strategies that you can put into practice immediately.
The customer service experience for auto shops often gets overlooked. Shop owners work hard to make sure their technicians are skilled and knowledgeable so that vehicles get fixed the right way the first time. In order to keep customers coming back, however, there’s much more to it.
You of course want to make a smart decision when choosing a credit card processor for your business, but you can’t do that if you don’t know what to look for. Here are five simple ways to make sure you choose a credit card processor that’s right for you.
The auto industry is built on trust, which leads many shop owners to overly rely on word of mouth for their new customers. What they’re missing is that marketing is key to not only bringing new customers in the door but to keeping current ones coming back. Make sure you understand these digital marketing basics.