As our nation celebrated Veterans Day last week, I took some time to reflect on the traits that veterans embody that make them tremendous assets to any team. Here are just a few of the reasons I believe taking a chance on a veteran isn’t really taking a chance at all.
The credit card processing industry is in desperate need of an overhaul. There’s a distinct lack of transparency, and credit card processors and banks alike often hide behind complex regulations and legalese to take advantage of customers. These attempts to hide the truth are frequently illegal and always inappropriate.
It doesn’t take a news junky to realize that many of Silicon Valley’s top startups have serious challenges with ethics. Whether you’re talking about the latest “Uber firestorm” or the data concerning women and minorities holding down jobs, the landscape is not pretty. It has led some to describe the problem as potentially fatal.
Popularized by David Kelley who founded design firm IDEO that developed a human-centered approach to driving innovation to organizations, the design thinking method can be used for addressing problems as a team rather than one person making decisions in a bubble.
For too long the credit card payment processing industry has been a disaster. It’s been compared to a commodity with competitors undercutting each other and racing to zero. Sales reps typically employ an archaic turn and burn style, and customer service has historically been almost nonexistent. 360 Payments is different. Here’s why.