24/7 Help

We understand that you need to focus on your business - not payments! When issues come up, let us take care of them for you. Your call will always be answered by a real human being - no phone trees and menus with lots of prompts.


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You can always reach us through the following channels:


  • Call 408-295-8360 

  

  

  • Chat with us on our website - click the green "Chat" or "Support" button in the bottom right corner. 


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You may start to recognize the names and faces of some members of our business success team and begin asking for them by name - that's great! Rest assured, however, that all members of our team will be able to help you in the event that your "usual" representative is unavailable.


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Outside of regular business hours (7am-6pm Pacific) or during periods of high call volume, your call may be answered by our less-familiar after-hours support team. Don't worry - this team will get your request in the right hands, and you can expect a prompt reply. Our Level II support team is always available for emergencies as well.


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Questions?

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